Terms and Conditions
Last updated: January 6, 2025
1. Acceptance of Terms
By accessing and using OlabsTeq's website and services, you agree to be bound by these Terms and Conditions. If you do not agree to all these terms, you may not use our services.
2. Product Information
We strive to provide accurate product descriptions and pricing. However:
- Product images are for illustration purposes only
- We reserve the right to modify prices without notice
- Product availability is subject to change
- Technical specifications may be updated by manufacturers
3. Order and Payment
- Orders are subject to acceptance and availability
- Payments must be made through our approved payment methods
- Prices are in Ugandan Shillings (UGX) and include applicable taxes
- We reserve the right to cancel orders in cases of pricing errors
4. Shipping and Delivery
- Delivery times are estimates and not guaranteed
- Shipping costs are calculated based on delivery location
- Risk of loss passes to you upon delivery
- You must inspect products upon delivery
5. Returns and Warranty
- 14-day return policy for unopened products
- Defective products covered by manufacturer warranty
- Return shipping costs borne by customer unless defective
- Warranty claims must follow manufacturer procedures
6. Account Responsibilities
- You must provide accurate account information
- You are responsible for maintaining account security
- Unauthorized account use must be reported immediately
- We may terminate accounts for Terms violations
7. Limitation of Liability
OlabsTeq shall not be liable for:
- Indirect or consequential damages
- Service interruptions or technical issues
- Third-party product defects
- Losses exceeding purchase price
8. Contact Information
For questions about these Terms, contact us at:
- Email: legal@olabsteq.com
- Phone: (+256) 779 271820
- Address: Shop A19, University Plaza, Wandegeya, Bombo Road, Kampala, Uganda